Privacy policy

As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled in ways that are safe, transparent and what you would reasonably expect. Please find documents and links below.

Connecting Care

Connecting Care is a digital care record system for sharing information in Bristol, North Somerset and South Gloucestershire. It allows instant, secure access to your health and social care records for the professionals involved in your care.

Relevant information from your digital records is shared with people who look after you. This gives them up-to-date information making your care safer and more efficient.

Mendip Vale Medical Group uses the system in the following way:

  • We can access your data stored within the system

If you would like to learn more about Connecting Care and how your information is being used please visit Transparency Notice ( on the Connecting Care website

This website uses cookies

A cookie is a small file, typically of letters and numbers, downloaded on to a device (like your computer or smart phone) when you access certain websites.

Cookies allow a website to recognise a user’s device.

Some cookies help websites to remember choices you make (e.g. which language you prefer if you use the Google Translate feature). Analytical cookies are to help us measure the number of visitors to a website. The two types we use are ‘Session’ and ‘Persistent’ cookies. Some cookies are temporary and disappear when you close your web browser, others may remain on your computer for a set period of time.

Read our cookie policy

Photo and Video Disclaimer for Marketing and Communications

Mendip Vale Medical Group reserves the right to use any photograph/video taken on the surgery grounds as well as at any sponsored event on or off campus, without the expressed written permission of those included within the photograph/video. Mendip Vale Medical Group may use the photograph/video in any publications or other marketing material produced, used or contracted by Mendip Vale Medical Group, including but not limited to: brochures books, newsletters, social media, websites, television etc. To ensure the privacy of individuals and minors, images will not be identified using full names or personal information without written approval from the photographed subject, parent or legal guardian.

Any individual who does not wish to have their image recorded for distribution should make their wishes known to the photographer/videographer and contact the Business Support Team at in writing of said intentions. Please also include a photograph of the pertaining individual, of which Mendip Vale Medical Group will only use for identification purposes and will hold in confidence. By failing to notify Mendip Vale Medical Group, in writing, of your desire to not have your photograph used, you are agreeing to release, defend, hold harmless and indemnify the Mendip Vale Medical Group from any and all claims involving the use of your picture or likeness.

Any individuals not affiliated with the Mendip Vale Medical Group may not use, copy, alter or modify photographs, graphics, videography, etc., without the written permission of an authorized Mendip Vale Medical Group employee.

Thank you for your understanding and cooperation!

Date published: 18th October, 2014
Date last updated: 26th January, 2023