Tell Us What You Think 2024
In July last year, the Patient Participation Group (PPG) and Mendip Vale collaborated to create and conduct a survey to gather patient feedback and identify areas for improvement, in campaign called Tell Us What You Think.
We received over 1,000 anonymous responses, leading to discussions and a list of 15 actions, including a new telephone system, website, appointment booking methods, and administrative improvements.
To evaluate the impact of these changes, recognise what we are doing well and what still needs improvement, we are repeating the survey this July. We hope you can complete the short survey below, which will take about five minutes of your time, but your answers are invaluable to the Patient Group and Mendip Vale.
If you would like to provide your feedback, please click on the link below. We ask that you do not include any personal details. Adding further explanations to your answers where appropriate would be greatly appreciated and all answers are treated as confidential.
If you wish to complete a paper survey, please collect the form at surgery reception and submit them within the feedback box.