NEW SERVICE: Appointment Self-Booking Links

We’re pleased to introduce a new, more convenient way to book appointments at the practice.

As part of our commitment to making access to care easier, patients who submit an eConsult and are approved for an appointment will now receive a self-booking link via text message. This allows you to choose an available appointment time that works best for you — no need to call the practice or wait to be contacted.

New Appointment Booking Option Now Available! – Self Booking Link

We’re making it easier and more convenient for you to book appointments.

How It Works:

1. Submit your health concern through eConsult.

2. Once your eConsult has been reviewed, you’ll receive a text message like this:

“Your e-Consult has been triaged by a Senior Partner for you to see XXXX. Please follow the link to book an appointment at a time convenient for you or please contact the surgery. You may have a choice of locations for your appointment when booking via the link, please ensure you make a note of the surgery you choose.”

This means you can book an appointment at a time and place that works best for you, without having to call the surgery.

3. Use the link to book your appointment at a time convenient for you.

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Trial Phase

We will be trialling this new system with GP appointments only in the initial phase. If successful, we aim to expand self-booking access to all clinical appointments in the near future.

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Want to Use This Feature?

Want to receive booking links by text?
Make sure we have your up-to-date consent. To do this, please contact your local surgery and we’ll be happy to update your records.

☎️ Prefer to speak with someone?
No problem! You can still book your appointment with one of our care co-coordinators over the phone, just as before.